Receptionist

Location: Quinta do Lago, Algarve

open since: 28/11/2023

Department: Front Office

Descrição

Relevant Functions

Guest Check-In and Check-Out: Greet guests upon arrival, complete check-in procedures, and provide them with all necessary information. Process check-outs efficiently, ensuring accurate billing and a positive departure experience.
Answering Inquiries: Respond to guest inquiries, both in person and over the phone, regarding reservations, hotel services, local attractions, and more.
Cash Handling: Handle cash and credit card transactions accurately when processing payments and room charges.
Maintaining Lobby Appearance: Keep the reception area clean and organized, ensuring a welcoming and presentable atmosphere for guests.
Security and Safety: Maintain security by following hotel procedures and ensuring the safety of guests, their belongings, and the premises.
Administrative Tasks: Complete various administrative duties, including data entry, filing, and managing guest records.

What we offer

Competitive Compensation and Health insurance after 1 year
Training and Development: the company is committed to helping employees grow in their careers.
Beautiful Location: The prestigious location of Martinhal Quinta in the Algarve, known for its stunning landscapes and nearby white sandy beaches.
Prestigious Resort: be part of a high-end hospitality experience.
Positive Work Environment: Friendly and professional work atmosphere at Martinhal Quinta, emphasizing the team’s commitment to providing exceptional service.
International Environment: The position provides exposure to an international clientele, allowing employees to interact with guests from around the world.
Supportive Management: The company values its employees and has a supportive management team to help them succeed.

Desired Profile

Communication: Maintain effective communication with other hotel departments, such as housekeeping and maintenance, to ensure a seamless guest experience.
Multilingual Support: Utilize your proficiency in both Portuguese and English to assist international guests and overcome language barriers.
Flexibility: Be prepared to work in shifts, including evenings, weekends, and holidays, to ensure 24/7 coverage at the reception desk.
Discretion: Handle guest information with the utmost discretion and maintain confidentiality.

Relevant Functions:

Guest Check-In and Check-Out: Greet guests upon arrival, complete check-in procedures, and provide them with all necessary information. Process check-outs efficiently, ensuring accurate billing and a positive departure experience.
Answering Inquiries: Respond to guest inquiries, both in person and over the phone, regarding reservations, hotel services, local attractions, and more.
Cash Handling: Handle cash and credit card transactions accurately when processing payments and room charges.
Maintaining Lobby Appearance: Keep the reception area clean and organized, ensuring a welcoming and presentable atmosphere for guests.
Security and Safety: Maintain security by following hotel procedures and ensuring the safety of guests, their belongings, and the premises.
Administrative Tasks: Complete various administrative duties, including data entry, filing, and managing guest records.

What we offer:

Competitive Compensation and Health insurance after 1 year
Training and Development: the company is committed to helping employees grow in their careers.
Beautiful Location: The prestigious location of Martinhal Quinta in the Algarve, known for its stunning landscapes and nearby white sandy beaches.
Prestigious Resort: be part of a high-end hospitality experience.
Positive Work Environment: Friendly and professional work atmosphere at Martinhal Quinta, emphasizing the team’s commitment to providing exceptional service.
International Environment: The position provides exposure to an international clientele, allowing employees to interact with guests from around the world.
Supportive Management: The company values its employees and has a supportive management team to help them succeed.

Desired Profile:

Communication: Maintain effective communication with other hotel departments, such as housekeeping and maintenance, to ensure a seamless guest experience.
Multilingual Support: Utilize your proficiency in both Portuguese and English to assist international guests and overcome language barriers.
Flexibility: Be prepared to work in shifts, including evenings, weekends, and holidays, to ensure 24/7 coverage at the reception desk.
Discretion: Handle guest information with the utmost discretion and maintain confidentiality.

Do not miss this opportunity!

All applications will be treated confidentially under the Data Protection Act. Only applications that meet the desired profile will be considered, the others will be kept in the database for future recruitment and selection processes.